EZK liquidators sell junk and replacements are junk. I had 4 units in 4 months, finally I just sent it to Microsoft and paid the 119 dollars got a new console.

EZK are scammers I was out 200 dollars and 4 month of aggravation, so smart buyers beware of EZK Liquidators.

Warning Do not buy anything from them on Ebay or through their website.

Word to the wise.

When the unit arrived, it arrived damaged. The box was tore up, there were hols all over it, and I was not impressed. I removed the unit from the box, and the drum kit was completely broken in pieces, the guitar was damaged, and there was even “Inspected by Best Buy” tape all over the drum kit box inside.

So, EZK bought an Open Box item from Best Buy, and charged the full price as if I was buying a brand new unit. Better yet, the unit showed on the eBay listing as a brand new unit, and even had a picture of a beautiful new box!

I called and got the run around. At first, they wanted to ship me a replacement. I said, “No thanks.” They said I would have to pay a restocking fee. Once again, I argued that since the listing did not accurately describe the unit, I should not be charged a fee at all. They reluctantly sent me the UPS return label.

2 weeks later I called them up, with the proof of the received unit at their facility. At first, they told me they had only had it for one day, when they have had it for 3 days. They then stated that their receiving department is “backed up” and it will be a while before I receive my refund.

In a nutshell, I demanded he call the receiving department while we were on the phone. I was on hold for 25 minutes, and then finally, he got back on the phone and said my refund will be received by the end of the week.

I am currently waiting for my refund now. Hopefully it will come. If not, I’m calling them back, and then calling the BBB and whomever else I can notify of this companies horrible customer service.

I know most eBay vendors are not this bad, but I’ll never buy from eBay again.

Nice.